New Melbourne Truck Site for Patterson Cheney

Long-time Isuzu dealer Patterson Cheney Trucks has strengthened its presence in Melbourne’s southeast, opening an all-new truck sales, service and parts facility in Pakenham, Victoria.

The new site will complement their well-established heavy vehicle dealership and service and parts centre in Keysborough.

Patterson Cheney’s close ties with Isuzu Trucks date back to the early 1970s when Isuzu first started sales in Australia, with the family-run company playing their part in the brand’s 36-year Australian market leadership run.

The opening of the new expansive 12,000-square metre facility coincides with Isuzu introducing an all-new model line-up for 2025.

The official opening was carried out by Cardinia Shire Mayor Cr Jack Kowarzik, Brad Battin MP - Member for Berwick, and Adrian Harding, Truck Group Dealer Principal
The official opening was carried out by Cardinia Shire Mayor Cr Jack Kowarzik, Brad Battin MP - Member for Berwick, and Adrian Harding, Truck Group Dealer Principal

Isuzu Australia Limited (IAL) leadership was on hand for the grand opening in February, celebrating the milestone as a win for its Victorian customers. ​

“Patterson Cheney is truly part of the Isuzu fabric in Australia, and they continue to strive for the very best for their customers,” noted Ben Lasry, IAL Chief of Sales and Aftersales.

“This new dealership has been some years in the planning and we’re thrilled to see it all come together and help celebrate Patterson Cheney’s level of commitment to the Isuzu brand.

“It’s an exciting time for Isuzu, our dealers and customers; the need for quality heavy vehicles is there and we’re absolutely confident we have the right product and people to ensure our shared business is successful on every front.”

Patterson Cheney General Manager, John Elliot
Patterson Cheney General Manager, John Elliot

Patterson Cheney General Manager John Elliot said the Melbourne-based automotive group was thriving in-line with market demand.

“Melbourne’s southeast continues to grow and the timing for not just a new facility, but the next generation of the dealership, was just right,” he commented.

“Patterson Cheney and Isuzu date back to the mid-1970s when the brand first came to Australia.

“Together, we have seen the relationship prosper and enjoy the success of 36 consecutive years of sales leadership.

The new establishment in Pakenham takes things to a new level, both with new and existing customers set to enjoy the benefits.

“The new facility looks great and will look even better when the new models arrive. It really is a game changer at a dealership and product level; the timing couldn’t be better,” Mr Elliot said.

Patterson Cheney at Pakenham includes a driveway service drop-off
Patterson Cheney at Pakenham includes a driveway service drop-off

The new facility offers Isuzu customers the full experience with sales, service, parts and support all covered under the one roof.

The large workshop includes 12 truck bays and 26-metre service pits—one with built-in play detector shaker plates—an inground roller brake tester and a full-length overhead gantry crane.

A double wash bay with a drive-over and underbody truck washer also sits next to the workshop.

Genuine Isuzu parts and accessories will be featured across a generous 260-square-metre warehouse space with a mezzanine level and a 60-square-metre parts showroom.

For customers, the new dealership offers a touch of luxury with a driveway service drop-off and a fully appointed, dedicated customer lounge.

The Pakenham branch is expected to employ an additional 45 automotive, service and parts personnel for the Patterson Cheney group.

The large workshop includes 12 truck bays and 26-metre service pits
The large workshop includes 12 truck bays and 26-metre service pits

“Patterson Cheney has proudly provided not just employment opportunities over the years but has ensured many people have long and storied careers in the automotive sector,” said Mr Elliot.

“We will continue to do this at our Pakenham dealership, operating with a highly experienced team, and will continue to focus on creating a pathway for the next generation of employees.

“The heavy vehicle business is dynamic—with the right facility and people, we know that Patterson Cheney will continue to set high standards with the Isuzu brand.”

Patterson Cheney Isuzu Trucks Pakenham can be contacted via the following: 

Address: 56 Southeast Boulevard, Pakenham, VIC 3810 

Phone: (03) 5939 5500 

Website: pattersoncheneyisuzu.com.au 

New Melbourne Truck Site for Patterson Cheney.docx

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Sam Gangemi

Marketing and Advertising Manager, Isuzu Australia Limited

Arkajon Communications

Public Relations Agency

 

 

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Isuzu Truck's promise to deliver a premium product to the Australian market has been proudly and consistently upheld. The measure of our commitment is reflected in the number of trucks on the road that bear our marque, and the number of successful companies relying on Isuzu trucks every day. When we talk about reliability, we're not just talking about trucks, but also about people and indeed our entire philosophy. In addition to our in-house Customer Care Centre, customers also have access to an extensive range of service and support programs designed to ensure that Isuzu truck ownership is a positive and rewarding experience for all concerned.

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