New Isuzu Service Facility Opens in Iconic Location

Meeting the growing demand of local and interstate road transport requirements has seen the opening of a new Isuzu Dealer Service and Parts Branch in one of Australia's most iconic outback locations, Broken Hill in New South Wales. 

The all-new 3,000 square metre site has been designed and built to not only meet the demands of today, but well into the future, on what is a crucial inland route both north and south via the Silver City Highway and east-west along the Barrier Highway. 

With the proliferation of mining and associated industries, as well as the many trucks and travelers using the highways that pass through the regional hub, the new Broken Hill Truck Centre will be the first port of call for regular servicing or emergency breakdown repairs for Isuzu trucks. 

Owned and operated by Glenn and Rod Leake as part of the Mildura Truck Centre Dealership, which also includes Swan Hill, the all-new facility located at 3 Kanandah Road, is part of Isuzu’s vast 70+ dealer footprint across the breadth of Australia, servicing Isuzu’s full range of light, medium and heavy-duty trucks. ​ 

Turning point 

“This new facility is a huge turning point for the business in Broken Hill,” said General Manager Anthony Dalfarra. 

“It will provide an increased level of customer service, an increased level of amenity and access to Isuzu parts. It’s the pre-eminent commercial vehicle hub and support centre of Broken Hill. ​ 

“Whether the customer is a local wholesale food supplier who has a small Isuzu distributing to local businesses, or whether it’s a local linehaul operator or someone from out of town or interstate, passing through Broken Hill…they know they can get parts and service here in town.” ​ 

Mr Dalfarra said those familiar with the former location will not have to look too far for the new facility. 

“The new facility is on the same street as the original Broken Hill Truck Centre, which we took over back in 2013,” he said. ​ 

“It’s been built from the ground up with new offices, a huge parts showroom and a larger warehouse means greatly improved levels of stock on hand. ​ 

“It’s all about managing downtime in the truck world. We want to increase uptime for our customers and get them back on the road quickly and efficiently,” he said. 

Strength to strength 

 Isuzu Australia Limited’s (IAL) Head of Network Development, Nathan Ton, said the brand was delighted with the new facility located in such a key location. 

“It’s a fantastic representation of the Isuzu brand in Broken Hill,” Mr Ton said. ​ 

“It provides the level of servicing and parts that our customers have come to expect in this region and indeed across the country. 

“We have every confidence this facility will not only service the broader region but also serve as a strategic pit-stop for operators passing through. ​ 

“It’s certainly a big boost to our network of over 70 dealerships and service and parts outlets around Australia,” Mr Ton said. 

Room to move 

The huge facility is all under one roof with ample space in and around the facility for parking and on-site storage. 

The state-of-the-art workshop houses all-new diagnostic and service equipment, including roller brake testing, oil pumping facilities, wash bays and more. 

“We have two huge pits that can accommodate trucks of all sizes, and we have highly skilled technicians, along with fully qualified roadworthy testers for New South Wales registration checks,” said Mr Dalfarra. 

“Our modern facilities mean that we can attract a higher calibre of local staff to add to the experienced crew already on deck, led by Chris Schulz in the workshop. ​ 

“Under the guidance of Branch Manager, Mat Haring, we currently have 14 staff on-site, but we’re always on the lookout for more talent. ​ 

“We take great pride in the team and are proactive in training and recruitment, so customers can feel assured that they’re getting the very best attention to their vehicle in the workshop,” Mr Dalfarra said. 

ends 

Broken Hill Truck Centre 

Address: 3 Kanandah Road, Broken Hill NSW, 2880 

Phone: (08) 8088 7777 

Website: milduratruckcentreisuzu.com.au